BesTop Replace-a-Top

I purchased a BesTop Sailcloth Replace-a-Top from QuadraTech, back in July 2020. Overall I am very pleased with the top, but the driver side rear window zipper was initially a bit tricky to get started. I figured it would become easier as time passed, but unfortunately it hadn’t and it got more difficult to get the zipper started each time I tried to put the window back on. I even tried some zipper wax to butter it up – but that hadn’t help make it easier either.

So I reached out to BesTop for support and explained my troubles. Customer support was very helpful, understood my issue and sent out a new driver’s side window. Within a couple of days the new window arrived and the moment of truth was at hand.

I had my wife hold the loose end of the window as I began to thread the zipper… I looked at her and pulled the zipper and it went on effortlessly. I turned and gave her a big smile and said, “that went on like smooth butter.”

I just wanted to speak out about BesTop’s excellent customer support and speedy resolution.

Many thanks BesTop!!